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GET CLOSER TO THE FUTURE OF SMART SECURITY

A fully integrated software solution designed to create efficency in your business. Decrease wait times and increase your response times. Keep track of your personnel and service providers from a single dashboard.

Smart Pay Response
Real Time Location Tracking

REAL TIME LOCATION & TRACKING

  • • Route mapping and allocation
  • • Clock in for shift with reporting
  • • Check in on check-points
  • • Report submission to Control Room from Mobile App
  • • Real Time reporting with custom report building
  • • Live monitor using GPS and GPRS technology
  • • Live Google Map integration with location pins drop for easy route setup and management

OUR VIRTUAL INTERFACE

  • • Interactive dashboard with role and permission access
  • • Single view of clients and response/service providers
  • • Allocation and case management functionality for alerts and service requests
  • • Live chat functionality with ’Push Notification’ services direct to user and response mobile apps
  • • 3 way chat enabled during a response to alert or service request
  • • Transaction view of clients payments via credit card with encryption for added security
Smart Response Dashboard
Smart Response Dashboard

HOME AND MENU SCREEN

  • • Customised to company logo and colours
  • • Notification Bell from Control Room which displays a welcome message that is scheduled when a user registers and logs in
  • • Picks up real-time location
  • • Request Button that releases a drop down menu which consists of the required service options

Messaging and chat functionality

  • • Single messaging system to chat with multiple clients
  • • Easy to use chat module allowing ease of communication between client and control room/service desk
  • • Direct chat with response/service providers during a call out
  • • Attachment such as images, files and voice note compatible
  • • Click to call enabled on both mobile device and web portal
Chat Room
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Build Your Response /Service Request Smart App

Get in touch with us and let us help you put your business in your customers hands. A ready to use mobile application made simple to use for your clients and a web portal keeping you in control of your business processes