Roadside breakdowns has certainly effected even the best of us, majority of South Africans face moments stranded on the side of the road, where a 24/7 support system that will send immediate response is on their top wish list. With Oversure Roadside Assistance Servicesyou can be rest assured that our main objective is to get the beneficiary mobile on the roadside again. These services are covered nationally including Lesotho and Swaziland.
- Change of a flat tyre.
- Fuel assistance (the first 5litres is covered and cost thereafter will be for the beneficiary’s account).
- Jump start for a flat battery (replacement of battery for the beneficiary’s account).
- Keys Locked in vehicle - In the event that the road patrol is unable to open a vehicle to retrieve the keys from the vehicle, the call centre will dispatch an accredited locksmith to the incident scene to open the vehicle.
- Scratch and Dent Repair Cover.
Assist Services included will also be:
In the event that the road patrol is unable to open a vehicle to retrieve the keys from the vehicle, the call centre will dispatch an accredited locksmith to the incident scene to open the vehicle.
Mechanical / Electrical Breakdowns
The primary objective of the Service Provider is to tow a vehicle to the nearest franchised dealer (if under warranty) or to the nearest repairer.
In the event that a vehicle has broken down more than 100km from the beneficiary’s home, the call centre will pay for 24-hour, group-B car hire for the beneficiary to complete his/her journey or to return home. This service is subject to availability and the driver must be in possession of a valid credit card and driver’s license.
Instead of the car-rental option, arrangements can be made for overnight accommodation for the driver and four passengers.
In the event of an accident, the call centre will arrange for the vehicle to be towed to the nearest insurance approved motor body repairer (MBR) or beneficiary nominated repairer from the accident scene. The cost of the first 40km round-trip is covered (starting from point of dispatch) thereafter a charge of R 6.38 per km is applicable and will be charged to the beneficiary.
In the event of an electrical / mechanical breakdown or an accident, the call centre will on request relay any urgent messages to friends, colleagues or family members to advise them of the beneficiary’s circumstances.
Should it be required, arrangements will be made for the safe storage of the vehicle overnight or weekend to a maximum of 4 days. On the next working day the vehicle will be re-located to the nearest approved dealer or competent repairer.